IT operations and hosting in Germany
Software is not finished at launch. We take over daily operations: updates, backups, monitoring and availability — hosted in Germany.
What usually gets in the way
- Nobody is responsible when something fails at night.
- Updates are postponed until it hurts.
- Backups exist — has anyone ever restored one?
- It is unclear where the data actually sits.
How we work
- 1Inventory
What runs where, with which access and which risk.
- 2Clean up
Updates, backups and access rights brought to a sound state.
- 3Monitor
Availability and errors are reported before your customers call.
- 4Support
One fixed contact with agreed response times.
Why us
We run our own product in German data centres — the same routines apply to your systems.
Questions
Do you take over third-party systems?
Yes, after an inventory. If we cannot take responsibility for something, we say so.
Where is the data stored?
In German data centres unless explicitly agreed otherwise.
Are there fixed response times?
Yes, agreed in writing beforehand.